Your Choices & Rights
You have certain choices about how we use your information.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any marketing email you get from us. You can also change your preferences in your account. It may take about ten days to process your request. Even if you opt out of getting marketing emails, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.
You can modify the information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 45 days.
You can control cookies and tracking tools. To learn how to manage how we – and our vendors – use cookies and other tracking tools, please contact us at crssd@crssd.com.
You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your device. If you have previously opted into the CRSSD App and use of location-based information, you may opt-out by adjusting the Settings on your mobile device. You can opt-out of all location-based information collection on our mobile app by uninstalling the CRSSD App as well.
Your California Privacy Rights.
“Shine the Light” Law. If you are a California resident and have an established business relationship with us, you can email us to request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
Mention in your email that you are making a “California Shine the Light” inquiry. We will respond within 30 days.
California Consumer Privacy Act. If you are a California resident, you have specific privacy rights governed by the California Consumer Privacy Act (CCPA). These rights include:
- Disclosure. You have the right to request a report showing the personal information collected, shared, and sold about you in the past 12 months.
- Opt-Out. You have the right to opt-out to the sale of your personal information to third parties.
- Deletion. You have the right to request that we delete any personal information collected from you.
- Non-Discrimination. We shall not discriminate against you based on your exercise of any of the above rights.
You may submit a request to enact any of the above rights by emailing us at crssd@crssd.com to submit a request. We may require additional information to verify your identity before responding to a CCPA rights request. We will respond to your request within 45 days if possible and required under the law.
Personal Information Collected on California Residents:
- Names and Aliases
- Physical Address
- Phone Number
- E-Mail Address
- IP Address
- Unique Identifiers
- Interactions with Customer Service
- Information about transactions made on our services
- Fan Preferences and Attributes
- Cookies/Web Beacons – We use tracking tools like browser cookies and web beacons.
- Device Attributes
To opt-out of the sale of your personal information, please use the options presented above to submit a full request.
Sources of Data about California Residents:
- Self-disclosed (e.g. Information provided when interacting with our products and services)
- Business partners (e.g. Analytics companies, promoters, artists, fan clubs, sports teams, venue owners, etc.)
- Data brokers (e.g. Marketing companies, advertising partners, etc.)
- Technical service providers (e.g. Cloud service providers)
Business or Commercial Purposes for Collecting or Selling Personal Information about California Residents:
- Providing products and services
- Event management
- Market research and aggregated analytics
- To prevent, detect, and manage unlawful behavior
- Marketing
- Client services
- Staff administration
Third Parties with Whom we Share Personal Information:
- Business partners (e.g. Analytics companies, promoters, artists, fan clubs, venue owners, etc.)
- Data brokers (e.g. Marketing companies, advertising partners, etc.)
- Technical service providers (e.g. Cloud service providers)
Do Not Track. Our websites and apps are not designed to respond to “do not track” requests from browsers.
Our sites and apps are not intended for children.
Our sites and apps are meant for adults. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us a info@crssd.com. Please mark your inquiries “COPPA Information Request.”
